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Evolve Videos

Evolve Videos

by Megan Eden -
Number of replies: 0

The Simulation Faculty have been told by several students that they are having trouble viewing the videos in Evolve. I have reached out to Evolve and they suggest a few things.

Try using Google Chrome

Clear your browsing history and then try to watch video

If you still have trouble, please contact Evolve- 1-800-222-9570 or submit a ticket online. 

To submit a ticket

Go into your Evolve account

On the upper right hand side of the screen click on the person icon

Click on Submit Support Email

Fill out the required information

Click on Send Message at the bottom of the screen

When you see Your question hasn’t been submitted yet.  Click on Send Message. 

You will then see a message with the sentence below. 

For future correspondence about your enquiry please reference [ GCS# 160906-008146].

Please make note of this ticket number so you can refer back to it in the future. 

Please contact me if you have any questions or need additional help. 

Mrs. Eden