The Simulation Faculty have been told by several students that they are having trouble viewing the videos in Evolve. I have reached out to Evolve and they suggest a few things.
Try using Google Chrome
Clear your browsing history and then try to watch video
If you still have trouble, please contact Evolve- 1-800-222-9570 or submit a ticket online.
To submit a ticket
Go into your Evolve account
On the upper right hand side of the screen click on the person icon
Click on Submit Support Email
Fill out the required information
Click on Send Message at the bottom of the screen
When you see Your question hasn’t been submitted yet. Click on Send Message.
You will then see a message with the sentence below.
For future correspondence about your enquiry please reference [ GCS# 160906-008146].
Please make note of this ticket number so you can refer back to it in the future.Please contact me if you have any questions or need additional help.