I wanted to let you know that your students may have been experiencing some intermittent slowness and occasional timeouts while attempting to access their Kaplan resources over the last 24 hours.
While not all students are affected, we are doing everything we can to resolve this issue in a timely manner. Our technology team is planning an outage tonight from 6:00PM ET - 7:00PM ET in order to address the issue at hand. Please note that during this scheduled outage, your students will not have access to their online materials.
We will keep you informed as we work towards a solution. In the meantime, if you were planning to schedule an Integrated Test this week, please contact your Account Manager for guidance.
Susan Sanders, DNP,
Vice President, Kaplan Nursing