Financial Aid Disbursements were originally scheduled for 9/27/19 for the majority of students. However, because of an Entrance Counseling & Master Promissory Note import issue with our new system, a vast majority of loans were not disbursed--which will most likely cause any anticipated refunds from Federal Student Aid to be delayed by 1-2 weeks. Due to the increased volume of calls regarding this issue, students are encouraged to e-mail email@example.com with "Refund Issue" in the subject line followed by your concern, and your question will be answered as soon as possible.
We apologize for any inconvenience this may cause you.
Financial Aid & Enrollment Manager