To contact the Centra College Helpdesk, please call: (434) 200-4848
IT Helpdesk will need the following:

• Name or CH#
• Username
• Course
• What the problem is - e.g. Email, Examsoft, Password, Moodle, ATi, Wifi A brief description of the problem including screenshots.
• The time and date of when the problem occurred and the website address if appropriate. E.g.https://outlook.office365.com/ma

**If you don't have this information to hand, then please get it collect it before you call otherwise it will slow down how quickly the problem can be fixed.

For out-of-hours help please contact the Help Desk at (434) 200-4848