For IT assistance, please follow the steps below to ensure a smooth and efficient support experience.

Contacting the IT Helpdesk

📞 Phone Support: (434) 200-4848

  • Available 24/7 for all IT-related issues.

Information Required When Requesting Help

Before calling or submitting a request, please have the following details ready:

✔ Your Name or CH#

✔ Username

✔ Course (if applicable)

✔ Issue Type: (e.g., Email, ExamSoft, Password, Moodle, ATI, WiFi, etc.)

✔ Brief Description of the Problem (Include screenshots if possible)

✔ Time & Date of the Issue

✔ Website Address

IT Help Desk Portal

For 24-hour IT support, faculty, staff, instructors and students should use their Centra Health email accounts: 

On-Campus Assistance

During on-campus business hours, you can visit the IT office in Room 172 for direct support.


Last modified: Friday, February 28, 2025, 12:49 PM